Contact & Support

How to reach us?
Email cs@ottermia.com. We reply within 24 hours (usually faster). Real people, no bots.

What to include?
Order number, what's going on, photos if something's damaged, and the email you used when ordering.

Live chat?
Not yet - but it's on the list! Email is the fastest way for now.

Collabs?
Influencer, artist, or just got a fun idea? Email us and let's talk.